frequently asked qUESTIONS

General Information

What if I need to cancel my registration? 

You may cancel up to 10 days prior to the event by logging in to your account a houstonacfe.org and reviewing your events from your profile.  Note that cancellations must be received no later than 10 business days prior to the event to be eligible for a refund.  If you have trouble you may contact events@houstonacfe.org.

Can I register for the Houston Fraud Series by phone? 

No.  At this time, we only accept registration online or by email.  However, If you have any problems registering, please let us know and we can walk you through the registration process over the phone if needed.

Can I register for certain portions of the Houston Fraud Series? 

Yes.  On the event page, there will be multiple links to choose from.  There will be a link for each day and one link for the entire week.  You may choose single days to register or the entire week as a package.  

How do I request a manual invoice?

Once you have registered you may login to your account and view your invoice.  If you need assistance you may contact the Chapter Treasurer.

I have a group of employees that I'd like to register for the Houston Fraud Series, how can I do that?

Group registration is only available for groups of 5 or more.  To register a group, email a list of people in the group by First Name, Last Name and email address to fraudconference@houstonacfe.org and we will register the group manually.

How do I know if I'm registered? 

You will receive an email confirmation once you have completed the registration.  You can also view all your active registrations for any local chapter event on your user profile by logging in.

How can I pay my balance? 

You can pay with a credit card via PayPal or check.  Registration fees are due upon registration.  If you need alternative payment plans please contact the Treasurer.

How will CPE be reported?

After the Houston Fraud Series, the Houston ACFE will send out a brief survey to the email address utilized in your registration requesting feedback on the event.  Once the survey closes, the CPE certificates will be processed and sent via Email.  Please allow up to 2 weeks for processing.

How do I connect with the Houston ACFE on social media?

Join the Houston Area ACFE on LinkedIn, follow us @ACFEHouston on Twitter or follow the conference via #HoustonFraudConference.



*The Houston ACFE assumes no responsibility for the security of your account. Please do not email unencrypted or confidential information. You are responsible for the security of your data and for the content of the material you send, receive and download.

 

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